At Black Heart Tees Clothing ("Black Heart Tees"), accessible via blackheartteesstore.com, we strive to provide quality products and excellent customer service.
All items purchased are final sale, including:
Holiday sales
Site-wide or product-specific flash sales
Items purchased using sale codes
We cannot offer returns, exchanges, or refunds for these items. However, we will fix any mistakes made on behalf of the company.
Please inspect your order upon receipt and contact us immediately at info@blackheartteesclothing.com if:
The item is defective
The item is damaged
You received the wrong item
We will evaluate the issue and make it right.
If you received a defective or incorrect product, please email info@blackheartteesclothing.com with the following details:
Your order number
Name and email used for the order
Description of the issue (e.g., defect, size, or wrong item)
Original product ordered and the product received (style/design, color, and size)
Pictures showing the defect or issue
Resolution:
Defective products: You will receive a 50% off discount code for your next purchase.
Incorrect orders: We will send the correct item at no additional cost.
We do not accept returns for:
Custom products (e.g., special orders or personalized items)
Sale items
Gift cards
Please contact us if you have any questions about a specific item.
The fastest way to ensure you get the item you want:
Contact us to resolve any issues with your original order.
Once your return or exchange is accepted, place a new order for the desired item.
If your order is shipped to the European Union, you have the right to cancel or return it within 14 days for any reason.
To qualify:
Items must be in the same condition as received (unworn, unused, with tags, and in original packaging)
You must provide the receipt or proof of purchase
For assistance, please contact info@blackheartteesclothing.com.
Thanks for subscribing!
This email has been registered!
Product | SKU | Rating | Description | Collection | Availability | Product Type | Other Details |
---|