Politique de confidentialité

Privacy Policy

Last Updated: 8/8/2025

This Privacy Policy describes how blackheartteesstore.com (“Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, require more information about our privacy practices, or wish to make a complaint, please contact us at:
info@blackheartteesclothing.com

Collecting Personal Information

When you visit the Site, we collect information about your device, your interactions with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information about an identifiable individual.

Device Information

  • Purpose of Collection: To load the Site accurately for you and perform analytics to optimize our Site.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify.

  • Examples: Browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and site interactions.

Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, send invoices or order confirmations, communicate with you, screen for fraud, and offer relevant marketing.

  • Source: Collected from you.

  • Disclosure: Shared with our processor Shopify.

  • Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, phone number.

Customer Support Information

  • Purpose: To provide customer support.

  • Source: Collected from you.

  • Disclosure: Contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill contracts with you. For example:

  • We use Shopify to power our online store. Learn more about Shopify’s privacy practices here: Shopify Privacy Policy.

  • We may share information to comply with laws, respond to subpoenas or lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted ads or marketing we believe may interest you. Examples include:

  • Google Analytics: Helps us understand how customers use our Site. Opt-out here.

  • Advertising Partners: May receive information about your use of the Site via cookies or similar technologies.

  • Shopify Audiences: Helps us display relevant ads on other websites.

Opt-out of targeted advertising:

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship and fulfill orders

  • Communicate about new products, services, and offers

Lawful Basis (GDPR)

If you are in the EEA, we process your Personal Information under these lawful bases:

  • Your consent

  • Contract performance

  • Legal compliance

  • Protection of vital interests

  • Public interest

  • Legitimate interests that do not override your rights

Retention

We retain your Personal Information unless you request its deletion. See “Your Rights” below.

Automated Decision-Making

EEA residents may object to processing based solely on automated decision-making, including profiling.
Examples of our automated decision-making:

  • Temporary IP blacklist for repeated failed transactions

  • Temporary credit card blacklist linked to blacklisted IPs

Selling Personal Information

Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA).

Your Rights

GDPR (EEA Residents): Access, port, correct, update, or erase your Personal Information. Contact us for help.
CCPA (California Residents): Access, port, correct, update, or erase your Personal Information, and designate an authorized agent to make requests.

Cookies

Cookies improve your browsing experience by remembering preferences and providing analytics.
You can manage cookies in your browser settings or visit All About Cookies.

Examples of cookies we use:

  • Necessary: _secure_session_id, cart, checkout_token

  • Analytics: _shopify_s, _shopify_y

Do Not Track

We do not alter our data practices when receiving “Do Not Track” signals due to inconsistent industry standards.

Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

Complaints

To file a complaint, contact us at info@blackheartteesclothing.com.
If unsatisfied, you can contact your local data protection authority.
For example: ICO Complaints