Frequently Asked Questions (FAQ)

Black Heart Tees was established in October of 2016 in San Antonio, Texas. The meaning behind "Black Heart Tees" comes from the loss of my mother to cancer. Dealing with her death was hard, but knowing she would want me to keep living my life being the best I can be. Starting this company was a chance to represent her in my clothing brand service-based business giving life to Black Heart Tees Clothing. What motivates and inspires Black Heart Tees is, knowing that we can make a difference to someone by providing our products and services. The brand we are building is that of a brand trying to connect with the community. Whether it is hope, faith, love, or anything. Our brand inspires them to stay motivated. Our Mission Black Heart Tees inspires individuals to embrace their individuality by creating clothing with unique designs and messaging that promotes diversity, inclusivity, and positive change. The brand's goal is to provide customers with a product that encourages them to be true to themselves and embrace their unique identity, ultimately spreading the message of empowerment and self-expression. Wear Black Heart Tees with pride and join the community towards a more accepting and empowered society. That is Black Heart Tees Clothing.

We offer T-shirts, hoodies, tank tops, and hats featuring motivational messages and symbols.

Our apparel follows standard unisex sizing. We recommend if you prefer a looser fit, consider sizing up.

Our T-shirts are made from premium cotton blends that are soft, durable, and comfortable for all-day wear. Our hoodies are made with high-quality fleece material designed for warmth and coziness.

Follow these 4 easy steps:

1. Wash Inside Out: Turn garments inside out before washing to protect the fabric's outer surface from fading, pilling, and damage from friction.
2. Cold Water Washing: Wash most fabrics in cold or cool water to save energy, reduce fading, and protect delicate fibers.
3. Gentle Detergent: Use a gentle, eco-friendly detergent designed for your specific fabric type. Avoid harsh chemicals and excessive amounts of detergent.
4. Air Drying: Whenever possible, air-dry your clothing to prevent shrinkage, fading, and damage from heat. Hang delicate items on hangers or lay them flat to dry.

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay for secure transactions.

We process orders quickly to ensure fast delivery. If you need to make changes, please contact us within 12 hours of placing your order at info@blackheartteesstore.com

Processing takes 2-5 business days, and shipping typically takes:

• S. orders: 5-7 business days
• Canada orders: 7-14 business days
• International orders: 10-20 business days

Yes! We offer free shipping occasionally during special promotions. Standard shipping rates apply otherwise.

Once your order ships, you’ll receive an email with a tracking number to follow its progress.

We accept returns and exchanges within 14 days of delivery if the item is unused and in its original condition. Customized or final sale items are non-refundable.

Contact us at info@blackheartteesstore.com with your order number and reason for the return. We’ll guide you through the process.

You can reach us via email at info@blackheartteesstore.com or through the Contact Us page on our website. We aim to respond within 24-48 hours.

Yes! If you're interested in wholesale or bulk orders, please reach out to us for pricing and details.

We’re working on it! Stay tuned for opportunities to rep Black Heart Tees Clothing and earn rewards.